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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Achs

Steven Achs

February 25, 2025

5  out of  5
rating by Steven Achs
"I edited this review from 1 star to 5 stars because A) it was made out of frustration of an auto rate increase B) that increase has nothing to do with the great staff here."
We responded:
"Hey Steven, I'm sorry your auto insurance rate went up. Unfortunately that is happening with all insurance still and I have no say in how rates are calculated. If you find a better, comparable policy with another company please remember to let my office know so we can cancel your plan. Thank you"
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Terri Clark

February 19, 2025

5  out of  5
rating by Terri Clark
"Quick and easy process and the rates were GREAT! Thanks David for all of your help!"
We responded:
"Thank you, Terri, for sharing your experience! I'm glad to know that the process was quick and easy for you, and that you found the rates to be great. David is truly dedicated to helping our customers, and your feedback means a lot. If you have any more questions or need assistance in the future, feel free to reach out!"
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Lori pondrom

February 14, 2025

5  out of  5
rating by Lori pondrom
"David was extremely helpful helping me change insurance on my car and home. He saved me 3,200 per year!"
We responded:
"Thank you, Lori, for sharing your experience! I'm happy to hear that David was able to assist you with changing your insurance and save you money. Our team is always here to help with any future needs or questions you may have. Feel free to reach out anytime!"
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Bev Yeager

January 31, 2025

5  out of  5
rating by Bev Yeager
"David is an awesome insurance agent. He was very helpful & very patient while I made some decisions. I would & will highly recommend David to people as an insurance agent!!"
We responded:
"We really appreciate you taking the time to share your experience, Bev! It’s fantastic to hear that David was able to assist you with such patience and support during your decision-making process. We’re grateful for your recommendation and are happy to know you felt confident with his guidance. If you need any help in the future, don't hesitate to reach out!"
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Ryan Courtney

January 24, 2025

5  out of  5
rating by Ryan Courtney
"Awesome group to deal with and lots of help."
We responded:
"Thanks Ryan I'm glad my office could help you out!"
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Keonna England

January 9, 2025

5  out of  5
rating by Keonna England
"Sheri is an amazing agent and excellent choice as a point of contact for State Farm. Her positive energy is infectious and she even gave me some insight on how to handle another stressful situation that I have with State Farm. Keep Sheri on your team!!"
We responded:
"Thank you, Keonna, for sharing your experience! I'm delighted to know that Sheri's positive energy and insights have been so helpful to you. We're grateful to have her as part of our team. If you ever need further assistance, feel free to reach out. We're here to help!"
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Deborah M Bell

December 6, 2024

5  out of  5
rating by Deborah M Bell
"Great deals."
We responded:
"Thank you for the review Deborah! I'm happy we could help!"
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Susan

December 6, 2024

5  out of  5
rating by Susan
"David was fantastic, great team from start to finish. Saved me some money. Car and also renter's insurance. Check them out."
We responded:
"Susan, thank you for your wonderful review! I'm glad to hear that David and our team could assist you with your insurance, and even save you some money. We appreciate your recommendation and are here for any future needs or questions you might have."
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Dale Davis

November 27, 2024

5  out of  5
rating by Dale Davis
"Great staff Sheri Dillow was awesome. Very knowledgeable. She saved me alot money on my insurance. I would recommend her in a heartbeat."
We responded:
"Dale, thank you for your fantastic review! I'm so happy to hear that Sheri was able to assist you and help you save money on your insurance. We truly appreciate your recommendation and are grateful to have knowledgeable team members like Sheri on board. If you need any further assistance, our office is always here to help!"
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Stormy Battles

November 22, 2024

5  out of  5
rating by Stormy Battles
"I am now saving $150 a month after switching to State Farm! This is life changing!"
We responded:
"Thanks for the review Stormy! I'm so glad we could help!"
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Sally Crisp

November 22, 2024

5  out of  5
rating by Sally Crisp
"I couldn’t be more pleased with my experience with this company and their associates."
We responded:
"Sally, thank you so much for your wonderful review! I'm glad to hear that you had such a positive experience with our team. We strive to provide excellent service, and it’s gratifying to know we met your expectations. If you ever need any further assistance, please don't hesitate to reach out. We're here to help!"
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Josh Dennis

November 21, 2024

5  out of  5
rating by Josh Dennis
"Sheri helped me save a nice chunk of change."
We responded:
"Josh, we're happy to hear that Sheri was able to help you save a significant amount! We're grateful for your feedback and appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out to our office anytime. - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Ellen Manning

November 18, 2024

5  out of  5
rating by Ellen Manning
"Sheri in the office who took my call was very friendly. Professional, empathetic and knowledgeable. I'm so happy I switched."
We responded:
"Ellen, thank you for your wonderful review! I'm glad to hear that Sheri provided you with such friendly, professional, and empathetic service. We're happy you made the switch and are satisfied with our team. If you need any further assistance, don't hesitate to reach out. - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Janet Chambers

October 29, 2024

5  out of  5
rating by Janet Chambers
"Sheri Dillow has been a very patient helper in our evaluation process."
We responded:
"Janet, thank you for your wonderful review! I'm happy to hear that Sheri was a patient and helpful guide during your evaluation process. We truly appreciate your feedback and are always here to assist with any future needs. - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Rick Yager

October 18, 2024

5  out of  5
rating by Rick Yager
"So far you are saving me $75 a month just on the insurance policy. This is big."
We responded:
"Rick, I'm glad to hear you're saving $75 a month on your insurance policy! We're grateful for your feedback and are here if you need anything else. - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Timothy Morgan

October 14, 2024

5  out of  5
rating by Timothy Morgan
"Tyler Hopkins is awesome. Very easy to work with and does what he can to help you out as much as possible"
We responded:
"Thank you, Timothy! I'm happy to hear that Tyler made your experience easy and was able to assist you effectively. We're grateful to have him on our team. If you need any further assistance, don't hesitate to reach out. - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Robin

October 8, 2024

5  out of  5
rating by Robin
"I have never had any issues with my insurance"
We responded:
"Robin, I'm happy to know you've never had any issues with your insurance! Your satisfaction is important to us, and we're grateful for your trust. If you ever need anything, our office is here to help. - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Tori Needels

October 4, 2024

5  out of  5
rating by Tori Needels
"They were able to save me $300 for six months of car insurance!! Super kind and helpful!!"
We responded:
"Tori, thank you for your wonderful review! I'm glad we could help you save money on your auto insurance. It's great to know you found our team kind and helpful. If you need any further assistance, feel free to reach out anytime. - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Joshua Small

October 4, 2024

5  out of  5
rating by Joshua Small
"Worked with Ben, he was super informative and easy to work with!"
We responded:
"Thank you for the 5 star review Joshua! I really appreciate your business and glad we could help you out!"
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HAU TEXAS

September 18, 2024

5  out of  5
rating by HAU TEXAS
"We can give 5 stars plus and thank you. Because Scott Timmerwilke team , Tyler Hopkins was excellent with professional help, answered quickly, lower rates, clearly, patience and knowledgeable. I fully trust and support them.We would highly recommend this office.God bless State Farm and you all…"
We responded:
"Thank you for your wonderful review! I'm so glad to hear that Tyler provided you with professional and prompt assistance. It's great to know that you found our rates competitive and our service clear and knowledgeable. Your trust and support mean a lot to us. We truly appreciate your recommendation and your kind words. If you ever need anything in the future, our office is here to help. God bless you too! - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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David Lewis

August 10, 2024

5  out of  5
rating by David Lewis
"I had a great experience at Scott Timmerwilke's office. I worked with Tyler Hopkins on bundling my auto and home insurance. I left the office paying less for my home owners than before and with better coverage and I added two vehicles to my policy, again with better coverage and paying less than having one vehicle before. State Farm was by far the best deal I found for home or auto when getting quotes. Thanks again Tyler."
We responded:
"Hey David, thanks for taking the time to give us a great review! I'm glad Tyler was able to help you out and get you savings + better coverage. Thank you so much for choosing our agency! Thanks for sharing your experience! I'm glad Tyler could help you bundle your auto and home insurance, and it's great to know you're paying less with better coverage. We always aim to provide the best deals and service. If you need anything else, feel free to reach out! - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Jared Ahart

August 3, 2024

5  out of  5
rating by Jared Ahart
"Service was excellent. Questions were answered in a very timely manner. Very reasonable when it comes to scheduling calls and appointments to be flexible with the customers schedule (overnight worker). Would 100% recommend if you are looking for great service."
We responded:
"Hey Jared, thanks a lot for your awesome review! I'm really glad you found our service excellent and appreciated our flexibility with scheduling. It's great to know we could accommodate your overnight work schedule. If you ever need anything else, feel free to reach out anytime! - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"
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Robert Hemmen

July 19, 2024

5  out of  5
rating by Robert Hemmen
"A great price and information on coverage for insurance"
We responded:
"Thanks for the review Bob and I'm glad we could help with your insurance!"
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Katherine Jenkins

July 9, 2024

5  out of  5
rating by Katherine Jenkins
"Very nice people on the phone very polite I like them a"
We responded:
"Thank you for the review Katherine! I'm very happy we could help you out and we always strive to help our customers understand what they're buying and educate them on their options. Please call us if you ever have any insurance questions!"
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Veronica Chandler

July 9, 2024

5  out of  5
rating by Veronica Chandler
"I struggled searching for a good agent, customer service isn't what it used to be. Then I found Tyler Hopkins at Scott Timmerwilke's State Farm office. He made the process of switching a breeze and saved me a good chunk of money every month! I highly recommend them for all your insurance needs. You can tell them I sent you."
We responded:
"Thank you, Veronica, for sharing your positive experience with Tyler at our State Farm office! We're thrilled to hear he made switching a breeze and saved you money every month. We're here for all your insurance needs and appreciate your recommendation! Looking forward to assisting you in the future. - Scott Timmerwilke - State Farm Insurance Agent, Arnold, MO"